• First-aid
• Lifeguards
• 24-Hour Room Service
• Guest Relations Services
• Beach Towels - with deposit
• 24-Hour Hotel Security Service
• Luggage Service/Luggage Room
• Games Room
• Sandy Beach
• Bridge Room
• Billiards - at extra charge
• Large-screen TV & Video Room
• Organized Excursions - at extra charge
• Jacuzzi- at extra charge
• Fitness center
• Sauna- at extra charge
• Hammam- at extra charge
• Laundry & Dry Cleaning Service - at extra charge
• Golf courts, 18holes/7kilfrom the Hotel
• Evening Programmes and Shows 1 or 2 times a week by the Animation Team
• Daily Bus Service to & from Heraklion & Agios Nikolaos
• Transfer to & from your Room - on arrival & departure
• Transfer to & from the Knossos Royal Village Conference Centre
• Horseback Riding Centre - 22 km from the Hotel at extra charge
• Daily Hotel-Bus Service (once a day) to & from Hersonissos - Free of charge

SPORTS & RECREATION:

There are 14 freshwater swimming pools in the Hotel grounds:

• Beach
• Watersports centre, diving,canoeing,windsurfing,water skiing,pedal boats,parachuting,sailing catamaran, banana rides and ringos- at extra charge
• 4 Tennis courts
• 2 Rable tennis
• 2 Squash courts
• Mini Golf Course
• Archery Facilities
• Beach Volley
• Workout Programmes with Fitness Instructors - Aerobics, Aqua fit, Gym Workouts, Body firming
• 1 indoor Heated Pool.
• 2 large outdoor Pools and 1 open-air Jacuzzi.
• 9 outdoor Pools for the VIP Rooms & Suites.
• 1 outdoor, private Pool for the Presidential Suite.

FACILITIES & SERVICES FOR CHILDREN:

• Children's Playground
• Highchairs in Restaurant
• 1 Outdoor Children’s Pool
• Multi-lingual Animation Staff
• Children’s Restaurant with Special Menu
• Babysitting - on request/extra charge
• Baby Cots - on request/free of charge
• Recreation & Activities Programmes at the Mini Club
• Mini Club - 4-12 years old, 7 days a week, 10:00-18:00
• Mini buffet at the Mini Club 4-12 years old, 7 days a week, 10:30-12:30 & 15:30-17:30, includes selections of cakes, pies and sandwiches, water, juicesand one ice cream per child

FACILITIES FOR PERSONS WITH SPECIAL NEEDS:

• 10 Rooms
• Ramps throughout the Hotel

PETS: Pets are not permitted on hotel grounds.

SHOPS:

• Kiosk
• Souvenir Shop
• Boutiques
• Fur Shop
• Hair Salon
• Mini Market
• Jewellery Shop
• Traditional Arts Shop